.chat-launch{position:fixed;right:20px;bottom:20px;z-index:220;border:0;border-radius:28px;background:var(--navy,#10233b);color:#fff;padding:16px 22px;font:700 15px system-ui;box-shadow:0 6px 24px #0003;min-height:48px;cursor:pointer}.chat-window{position:fixed;right:20px;bottom:84px;width:390px;max-width:calc(100vw - 24px);height:min(700px,80dvh);z-index:230;background:white;color:#10233b;border:1px solid #d7d1c7;border-radius:14px;box-shadow:0 12px 40px #0004;overflow:hidden;display:flex;flex-direction:column;font:15px/1.5 system-ui}.chat-window[hidden]{display:none}.chat-window>header{display:flex;align-items:center;justify-content:space-between;background:var(--navy,#10233b);color:white;padding:12px 18px}.chat-window>header button{background:transparent;color:white;border:0;font-size:28px;min-width:44px;min-height:44px;cursor:pointer}.chat-content{overflow:auto;padding:18px;overscroll-behavior:contain}.chat-content>p{font-size:13px;color:#5b6674}.chat-content label{display:block;margin:14px 0 6px;font-weight:600}.chat-content input,.chat-content textarea{box-sizing:border-box;width:100%;max-width:100%;padding:12px;border:1px solid #a9afb7;border-radius:5px;font:16px system-ui}.chat-content textarea{min-height:100px}.chat-content form>button{width:100%;margin:22px 0 12px;min-height:48px}.chat-history{max-height:260px;overflow:auto}.chat-message{padding:12px;margin:12px 0;background:#f6f4ef;border-radius:8px;overflow-wrap:anywhere}.chat-message.staff{background:#edf2f7}.chat-message strong{font-size:12px}.chat-message p{white-space:pre-wrap;margin:8px 0}.chat-content a{color:#10233b;text-decoration:underline;display:inline-block;padding:8px 0}@media(max-width:600px){.chat-launch{right:12px;bottom:max(12px,env(safe-area-inset-bottom));padding:14px 18px}.chat-window{right:12px;bottom:76px;width:calc(100vw - 24px);height:76dvh}.chat-content{padding:16px}}
.chat-message.ai{background:#f5eddb;border-left:3px solid var(--gold,#b58c46)}.chat-content .chat-consent{font-size:13px;font-weight:400;display:flex;align-items:flex-start;gap:10px;margin:16px 0}.chat-content .chat-consent input{width:20px;min-width:20px;min-height:20px;margin:2px 0}.chat-human{min-height:44px;padding:10px 14px;border:1px solid #9da8b2;border-radius:5px;background:white;color:#10233b;margin-bottom:12px;cursor:pointer}.chat-content details{font-size:13px;color:#475767}.chat-content summary{cursor:pointer;padding:8px 0}.chat-window [hidden]{display:none!important}

.chat-content .chat-welcome{font-size:14px;color:#10233b;background:#edf2f7;border-left:3px solid var(--gold,#b58c46);padding:12px;margin:0 0 16px;overflow-wrap:anywhere}.chat-content .chat-welcome a{display:inline;padding:0;font-weight:600}.chat-welcome:focus{outline:2px solid #976b20;outline-offset:3px}